FREQUENTLY ASKED QUESTIONS
Do I send you my mementos?
No. Your frame arrives ready to style at home. You gather your own mementos, arrange them inside the frame, and use the included materials and guidance to create a finished piece.
What is included with each frame?
Each frame arrives assembled and ready to style with an antique gold metal frame, a signature patterned mat, a clean inner mat, mounting materials, and a simple styling guide.
Minde & Matter frames are open-front by design and do not include glass or acrylic. This allows dimensional keepsakes, like matchbooks, hotel keys, shells, ribbons, and paper pieces, to sit naturally within the frame.
Will my keepsake fit?
Each frame is 7" x 7" with a 4" x 4" inner opening and 1" of depth. It is best for lightweight keepsakes such as matchbooks, hotel keys, escort cards, notes, tickets, menus, ribbons, place cards, and small shells.
How do I place or attach my mementos?
Start by arranging your mementos inside the frame opening before attaching anything. Once you like the layout, use the included mounting materials to secure each piece in place. Each frame also comes with simple styling guidance to help you create a balanced, finished look.
Can I reposition my keepsake?
Some keepsakes may be repositioned depending on the material and how they are attached, but we recommend taking your time with placement before adhering. Delicate paper pieces, older notes, or fragile items should be handled with extra care.
Does it arrive assembled?
Yes. Each frame arrives assembled and ready to style with an antique gold metal frame, a signature patterned mat, a clean inner mat, mounting materials, and a simple styling guide.